#AdamWritesBlog

As a recruiter, your business is relationships. And every interaction with your customers is an opportunity to improve their experience. At Adam, we’ve mastered the art of delivering quality customer experience at every touch point on the client journey. Here are our top ten tips for keeping your clients happy.

“A creative role in an innovative company with an amazing culture.”

Amanda Squires has had a stellar career in the agency sector.  After beginning her career in Business Development, Amanda became Business Development Director for POD, an Ecommerce and CMS agency, before advancing to Client Services Director and then Managing Director of the business in 2011.

Getting your team’s workload right is a fine balancing act. Ask them to do too much and standards could slip and their health and wellbeing may deteriorate. Get them to do too little and organisational output is impacted and employees will likely become bored. The starting point for determining the perfect workload is understanding the capacity of your team. So, here are five tools and techniques to help you do just that.

When it comes to account management, every day is different. Whether you are writing a proposal, holding a creative meeting, visiting clients, pitching, reporting on campaign metrics or attending events, you can guarantee every day will see you doing something different.