Customer Service Executive

Business Development Executive Location: Wrexham Head Office Working Hours: Full-time, 5 days a week (On site) Salary:  up to £40,000 + Competitive Commission Structure Company: My client is a successful, family-owned business with a long-standing reputation for providing exceptional products, service, and expertise in the food service and retail industry. Recognised for their dedication to quality, they are a challenger brand moving at pace through a highly competitive market. With exciting projects and product launches on the horizon for 2025, I’m looking for a dynamic and motivated Business Development Executive to join their team. Job Overview: As the Business Development Executive, you will play a key role in driving the growth of the business across multiple sectors. This is an exciting omni-channel opportunity that will allow you to leverage your passion for quality food and your ambition to build new business relationships. You will work closely with the leadership team to identify new business opportunities. Key Responsibilities: Identify and develop new business opportunities across foodservice and bulk manufacturing supply markets. Promote and sell value-added poultry products to a wide range of customers.  Build and maintain strong relationships with clients to ensure long-term business success Source high-quality poultry products from suppliers around the globe, ensuring competitive offerings for customers Collaborate with the team to achieve sales targets and contribute to company growth. Qualifications and Skills: Proven sales experience, ideally within the food industry. Passion for quality food and a willingness to learn about the frozen chicken and value-added poultry markets. Excellent communication, negotiation, and interpersonal skills Strong organisational skills with the ability to manage multiple customer accounts. Self-motivated, results-driven, and eager to seize the vast opportunities this role offers. Must be able to drive & hold a full UK license. What’s on offer: A role with significant scope to target a wide range of customers. Supportive work environment to grow and develop your skills within the food industry. Opportunities to work with global suppliers and deliver innovative solutions to customers Competitive bonus scheme, driven by results & progress Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require.   Interested? Please apply now. We look forward to hearing from you!  

Operations Manager – National Swim Leader Location: National Salary: £40k-£50k DOE Hybrid: Remote (head office is Manchester) I’m currently recruiting for an Operations Manager to join an Olympic lead learn a swim business based in Manchester but operates nationally. You will launch the 121-swim offering across multiple locations and will oversee daily operations, manage a team of swimming instructors, and ensure every swimmer enjoys a tailored and outstanding experience. You will lead by example, drive growth, and prioritise both the success of the business and the progress of its swimmers. Key Responsibilities: Lead and support a team of swimming instructors, ensuring they deliver high-quality lessons. Conduct performance reviews, provide feedback, and implement staff development initiatives. Foster a positive, team-oriented environment to enhance employee satisfaction and retention. Build strong client relationships, addressing needs and feedback to ensure satisfaction and retention. Oversee lesson scheduling and coordination to ensure timely, well-executed sessions. Develop strategies to attract new clients and grow the business through marketing, referrals, and partnerships. Oversee daily swim school operations, optimising facilities, equipment, and staff efficiency. Ensure consistent and high-quality lesson delivery across all sessions. Maintain compliance with health and safety regulations, including facility cleanliness and equipment maintenance. Implement strategies to increase revenue, such as introducing new services and promotional campaigns. Use key performance indicators (KPIs) to monitor performance and drive improvements. Analyse market trends and customer preferences to stay competitive and meet client needs. Manage budgets and financial performance to ensure profitability and sustainability. Monitor expenses and identify cost-saving opportunities while maintaining service quality. Continuously improve the curriculum to meet the needs of all swimmers, from beginners to advanced levels. Track swimmer progress and collaborate with instructors to provide personalised feedback and plans. Key skills Demonstrated leadership or management experience, ideally in education, fitness, or the swimming industry. Background in swim instruction or a related field is highly advantageous. Proven track record in team management, training programme development, and customer service oversight. Strong leadership and team management abilities, with a talent for inspiring and motivating others. Excellent verbal and written communication skills for effective interaction with clients, staff, and stakeholders. Exceptional organisational and multitasking capabilities to manage diverse responsibilities effectively. A commitment to customer satisfaction and driving business growth. Recognised swimming instructor certification (e.g., Swim England, STA, or equivalent). Current first aid and safeguarding certifications are highly desirable. Knowledge of financial management and business operations is a plus. Passionate about swimming and helping others develop their skills. Empathetic, patient, and dedicated to supporting others' success. Proactive, self-motivated, and adaptable to a dynamic environment. Don’t meet every single requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet every single qualification. At We Are Adam, we are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles! We are more than happy to discuss any reasonable adjustments that you may require. Interested? Please apply now. We look forward to hearing from you!

We are currently recruiting for a Customer Service Executive to join a global business based in Manchester who has an enviable reputation in the market.